I have to start by saying Thank YOU!!!! We are here as a company because of ALL of the support you've given us over the years. We know that we are here because you've supported us, and not a day goes by where we don't express gratitude for being able to do this for a living. So thank you, again, a million times over, from the bottom of our hearts.
For those of you who don't know us all that well- Silk Naturals has been in business for the past 12 years. We'e a relatively small company, and we make everything by hand in small batches in our production facility in Upstate NY. We LOVE what we do, and are passionate about our products, and our clients.
On Friday one of our amazing long-term clients posted a before, and after picture on Reddit, and it went super mega ultra viral (at least to us).
The story got picked up by quite a few different journalists, and before we knew it we sold more Facelift Serum in a weekend than we typically do in about a year. It caught us completely by (enormously pleasant) surprise.
This morning I turned off the cart so that we could give ourselves some time to re-group, and restock.
If you're reading this you're probably wondering when we'll have it back in stock. As of Tuesday December 11 we have managed to produce about half of what we need to ship the orders we have in-house. I'll make the rest tomorrow. After that we should be caught-up with production.
The other part of the equation is actually shipping the orders, and we will be doing that tomorrow too. We likely won't be able to ship them all tomorrow, but we should be able to put a big dent in the backlog. We're working as much, and as hard as possible to make sure you get your items.
I anticipate turning the site back on tomorrow 12-12-18 and keeping a steady stream of orders going out the door. We'll probably still be in a 3-4 business day processing time frame for a little while. I can't guarantee that you'll receive a shipment by Christmas, but we'll do our best!
Thank you again for all of your support, kind words, and patience!!!!!